Ivoryserve Solutions Limited is registered in Nigeria under the Companies and Allied Matters Act 2020. Our operational base is in Rumuola, Port Harcourt. We serve commercial property owners and occupiers across the country.
We exist to make commercial buildings run predictably. Every day. Every system. Every discipline. Without the property owner having to chase down providers.
Ivoryserve is a Nigerian private limited liability company operating in the facility management sector. We provide the operational disciplines that keep a commercial property functioning, presentable and safe. And we deliver them under a single accountable structure so property owners can stop juggling contractors.
Our operational base is in Rumuola, Port Harcourt. From there we serve clients across Nigeria's commercial property market.
Every engagement begins with a documented facility survey. We walk your building, list every asset, note every system, understand your operational rhythm, and only then propose a service scope with prices attached. No surprises. No open-ended charges.
Once the contract starts, everything we do is documented. Every visit logged, every fault ticketed, every maintenance intervention recorded against the asset. You get a monthly report showing what was done, when, by whom, and what it cost.
Because most facility management complaints trace back to one thing: nobody knows what was actually done. Was the chiller serviced last quarter? Did the pest treatment happen on schedule? Has the fire suppression been tested? Without documentation, you're relying on trust. With documentation, you're relying on evidence.
We chose to build Ivoryserve around documented service delivery because that's what serious commercial property owners actually need. Anyone can send a cleaner. Not everyone can prove the cleaner came, what they did, and how long it took.
We don't chase every kind of facilities work. We built Ivoryserve around six capabilities that matter most for commercial property.
Trained technicians and vetted specialists for HVAC, elevators, generators, plumbing, fire safety and building automation. The mechanical and electrical spine of every commercial building.
Standard operating procedures for every task, from a daily cleaning round to a quarterly system audit. Repeatability is what separates a facility management firm from a handyman service.
A pool of pre-qualified specialist trades for work outside our direct scope. All held to the same documentation and safety standards we hold ourselves to.
Monthly performance reports, incident logs, maintenance histories, expenditure tracking. Everything auditable, everything defensible in an owner or tenant review.
Written maintenance schedules for every asset. Interventions triggered by calendar and by condition, not by failure. Fewer breakdowns, longer asset life, lower total cost.
24/7 escalation for active clients. Documented response times, chain of command, and structured protocols for the incidents that cannot wait until Monday morning.
Every property is different, so every engagement starts with structured discovery before we commit to prices or promises.
We visit the building. We list every asset, every system, and understand your current operational arrangement.
Based on the survey, we propose a service scope with SLAs and prices. You know exactly what you'll get and what it costs.
Once agreed, we mobilise the team, systems and documentation. Handover from your existing arrangement is planned to minimise disruption.
Daily operations, monthly reporting, quarterly reviews. The relationship is designed for the long term, not for a single quarter.
Green operations should be the standard service, not a premium add-on.
Our incorporation documents commit us to green building operations, energy conservation, water and waste management, and environmentally responsible procurement. That commitment shapes how we deliver every service line, from the chemicals in our cleaning cupboards to the way we specify replacement building systems. Sustainability isn't a separate service we offer. It's the default way we work.
Every proposal we send is grounded in a facility survey. Send us your property brief and we'll set up a walkthrough at your convenience.